AI use surges at Travelers as call centre roles reduce
Mid-January saw insurance company, Travelers, announce a new deal that empowers 10,000 engineers and data scientists with AI assistants. However, less than two weeks on,...
Category : Tech
Franny Hsiao, Salesforce: Scaling enterprise AI
Scaling enterprise AI requires overcoming architectural oversights that often stall pilots before production, a challenge that goes far beyond model selection. While generative AI prototypes...
Databricks: Enterprise AI adoption shifts to agentic systems
According to Databricks, enterprise AI adoption is shifting to agentic systems as organisations embrace intelligent workflows. Generative AI’s first wave promised business transformation but often...
How Formula E uses Google Cloud AI to meet net zero targets
Formula E is using Google Cloud AI to meet its net zero targets by driving efficiency across its global logistics and commercial operations. As part...
Anthropic’s usage stats paint a detailed picture of AI success
Anthropic’s Economic Index offers a look at how organisations and individuals are actually using large language models. The report contains the company’s analysis of a...
Gates Foundation and OpenAI test AI in African healthcare
Primary healthcare systems across parts of Africa are under growing strain, caught between rising demand, chronic staff shortages, and shrinking international aid budgets. In that...
The quiet work behind Citi’s 4,000-person internal AI rollout
For many large companies, artificial intelligence still lives in side projects. Small teams test tools, run pilots, and present results that struggle to spread beyond...
JPMorgan Chase treats AI spending as core infrastructure
Inside large banks, artificial intelligence has moved into a category once reserved for payment systems, data centres, and core risk controls. At JPMorgan Chase, AI...
McKinsey tests AI chatbot in early stages of graduate recruitment
Hiring at large firms has long relied on interviews, tests, and human judgment. That process is starting to shift. McKinsey has begun using an AI...
Research shows UK young adults would use AI for financial guidance
Research from Cleo AI indicates that young adults are turning to artificial intelligence for financial advice to help them manage their money and develop more...